Showing posts with label student. Show all posts
Showing posts with label student. Show all posts

Wednesday, February 09, 2011

Student and graduate networking in the connected age

The following is the accompanying narrative for my keynote presentation at the 2011 EWS Kongress, at the Messe Dresden. The Twitter hash tag for the Kongress is #EWSKongress. The presentation that is based upon this narrative can be found on Slideshare here.

Networking can mean the connection of one computer to another for the exchange of data, and it can mean the connection of one person to another for the exchange of information. In both instances each computer or person is referred to as a node. A node is a connection point, where lines or pathways intersect, in the case of computers this happens physically, and in the case of people this happens metaphorically. This paper is designed to give students and graduates information about people networking methods and techniques, and highlight best practice to improve the effectiveness of their networking capabilities in order to maximise their chances of personal success during and beyond their studies, through the establishment of supportive and meaningful networks.

There are several sub-terms in common usage to describe people networking including: social networking; business networking; academic networking; research networking; political networking and professional networking. All of these terms involve connectivity and information sharing between people, and these terms are often used interchangeably, so as to avoid any confusion, from this point onwards the terms to network and networking will be used as ‘umbrella terms’ for all types of people networking, which are of relevance to students and graduates.

Expert definitions of networking vary, although they all follow a similar philosophy, and include the following:
• The action or process of making use of a network of people for the exchange of information, etc., or for professional or other advantage (Oxford English Dictionary, 2011).
• The practice of making contact and exchanging information with other people, groups or institutions (Your Dictionary, 2011).
• The process of using one contact to gain others (Travel Industry Dictionary, 2011).
• Communicate with and within a group (WordNet, 2011).

Networking may occur casually when it is unintended, or it may be planned and strategically focussed. In order for networking to take place, a minimum of two people need to be involved (there is no maximum number), and information must be traded from at least one person to another. The content of the exchanged information varies due to the nature and rationale for the contact taking place, but very often involves the exchange of contact details for further follow-up beyond the initial contact, and any action that results from the initial contact.

When considering networking it is important to formulate a strategy by asking yourself:
• Why do I want to network?
• What benefits do I want to achieve from networking?
• Who are the people that I want to be networking with?
• Where can I feasibly network with these people?
• When are the best times for networking to take place?
• How should I present myself to others?

The reasons for networking are limitless and dependent on personal circumstances. For some people making new friendships and relationships is reason enough, for others it could be to attract investors onboard for an entrepreneurial undertaking, or to seek career advancement. Whilst the rationale for networking varies, the predominant reasons are as follows:
• Social, for purposes of: meeting new people; gaining knowledge; learning new skills; and engaging with like-minded individuals in communities of practice.
• Academic, for purposes of research; sharing practice; learning new skills; and improving chances of success.
• Business, for purposes of: seeking entrepreneurial opportunities; attracting investments; improving ways of working; researching competitors; establishing relationships with clients and customers; learning new skills; and improving chances of success.
• Career, for purposes of: seeking out work placements and internships; finding job opportunities; learning new skills; improving prospects of promotion; and achieving greater rewards and job satisfaction.

Whatever the rationale for networking, it’s key purpose is to lead to improvements in personal circumstances for those parties who are engaged in it. Networking generally leads to development, and those who are more active networkers are more likely to succeed in their endeavours, by maximising their network of contacts, which in turn can lead to greater support.

For both students and graduates, networking provides an opportunity for you to sell yourselves, particularly your skills, this is especially relevant when you are dealing with potential future employers or professional contacts. In terms of skills, consider those skills, which are attractive to employers, which you should have developed during your course of study. According to Prospects (2011) general headings for skills that are desirable to them include: self reliance skills; people skills; general employment skills; and specialist skills, a breakdown of what these terms mean can be found on the Prospects website here.

As part of a networking strategy it is necessary to consider the type of person with whom you would like to network. People are generally targeted due to either their position, knowledge, assets, capabilities, circumstances, connections and / or reputation. In order to network with particular people it may be necessary to invest in your networking strategy, by joining an association, or getting membership of a particular body, which may then give access to additional individuals that previously may have been difficult to contact. Students and graduates should be networking with:
• Other students, graduates and alumni.
• Academic staff from their own institution and elsewhere.
• University staff that specialise in liaison with industry and career guidance.
• Employers and industry figures.

Networking can happen at any time and in any place, typically it takes place in the following physical and virtual settings:
• Specific networking events, such as business lunches.
• Conferences / seminars.
• Staff development sessions.
• Work placements and internships.
• Industry events such as trade shows.
• Informal ‘rubbing of shoulders’ in social locations such as the gym, coffee shops and whilst travelling on public transport.
• Online in a plethora of locations, but most notably, bulletin boards where users have a shared interest; social networking websites / web applications; and other communicative internet based applications.

Whilst there is no hard evidence to support this, anecdotally it can be said that connections made online may be weaker than those made face-to-face, due to the personal contact element of the meeting, and the higher level of trust and understanding that can be established through meeting face-to-face. None the less, online contact is often a pre-cursor to meeting in person, and the use of the internet is practically the norm, when it comes to researching the type of person with whom you would like to network.

The best time for you to network is dependant upon your personal circumstances, and the circumstances of those with whom you would like to network. If motivations for networking are financial, there may be better times in the financial year than others when finances are more readily available. If networking is for career progression beyond university, this should be undertaken whilst you are still a student, in order to make contacts, and gain competitive advantage over other students who will also be seeking such career progression. As a student, it is never too early to begin networking, those who are more likely to progress quickly into their careers beyond their studies, will begin networking with industry practitioners early, and will use such contacts to help with the growth of their industrial knowledge and skills, and in making further contacts, thus expanding their networks. Opportunities to network, including training, staff development, meetings and conferences should be taken whenever possible.

The presentation of yourself to others when networking, is largely circumstantial as to the type of networking that you are undertaking, with whom you are networking, and where you are networking. It is essential that you consider the culture and image of those with whom you wish to network, is the image a ‘corporate’ image? Is it a ‘casual’ image? Is the image somewhere in-between, or is it a different kind of image altogether? Understanding the culture of those whom you wish to network with is important, as is adherence and respect of cultural ‘norms’ i.e. values, customs and beliefs. The answers to these questions, will need to be established through the initial research that is undertaken into those with whom to network.

As well as the above, a confident and friendly persona, along with handshakes, eye contact, conversation and questions are all a part of face-to-face networking. If you are networking face-to-face, a business card is an essential item to carry, this should present yourself, your position and most importantly your contact details for follow-up beyond your initial meeting. If you are handed a business card from somebody else, make sure that you take a few seconds to look at the details on the card, holding it carefully, before placing it in a pocket or a wallet. Offence can be taken in some cultures by nonchalant handling of business cards.


The communication revolution and the rise of online networking

We have come a very long way in a relatively short space of time when it comes to the power, speed, spread and reach of our communications. It is now possible with the touch of a few buttons to communicate with a potentially global audience. Making efficient and effective use of the communication mediums available is essential for networking to be a worthwhile endeavour. Internet usage in the home is for the majority of users, still less than 20 years old, it’s uptake was exacerbated by the spread of broadband services in the late 1990s and early 2000s. The use of the Internet as a medium for networking is as old as the Internet itself, after all the Internet was designed as a facilitator of communication. After ‘pings’ of data, and then written text emails, the world wide web allowed for the use of bulletin boards (BBs) for the purpose of networking, idea sharing, and as a virtual meeting point for those with a shared interest. BBs are also now known as Internet forums and online message boards, and despite being around for a long time, they are still extremely popular today, and exist on almost any subject, displaying largely user-generated content in what is essentially a ‘community of practice’.

By the mid 1990s mobile telephones that could access the Internet became commercially available, since then phone memory size and speed have increased, and for the majority, accessing the Internet from mobile phones has become more affordable. In the last decade, the continual development of the smartphone to take advantage of faster 3G Internet, and wi-fi networks, and for phones to include a wide range of applications (apps), which serve numerous purposes has revolutionised the way that smartphones are used. Making and receiving telephone calls is now only a minor function of smartphones for many of their users. According to Weber (2011) ‘for every desktop computer, there are 10 mobile devices. Around the world, mobile phones outnumber toothbrushes two-to-one’.

Numerous networking apps are now available for smartphones, and the adoption and proficient use of these by smartphone owners, will certainly facilitate networking with a global reach. For graduates that are likely to be mobile in their physical location beyond university, the use of networking apps could prove to be a highly effective way of keeping in contact with people in a number of locations. Many of these apps are useful for social, professional and business networking, but all of them tend to be labelled beneath the term of online social networking apps or social media.

Online social networks transcend the barriers of distance, geography, time and finance that existed for networkers before the emergence of the Internet. After bulletin boards, specific websites emerged with a more social remit, allowing people to register and become members and then ‘connect’ to other members for all manner of reasons. Social networks allow us to share our lives with a potentially global audience, everything from written messages, sounds, photographs and video can easily be uploaded and distributed with just a few clicks. Never has it been easier for networkers to expand their contact lists with those whom they would like to be connected to.

A very efficient mechanism amongst many online social networking apps is the ability to link and connect with other apps, so if a user enters an update, statement, or photograph into one app, it immediately updates the other apps, thus spreading the message to all connected networks. A practical example of this is as follows, Twitter can be synched with Facebook, so that posting a message on Twitter, will at the same time update the status of the Facebook user, thus allowing all connected Twitter contacts and Facebook friends to read the update.

This also comes at a price, there are inherent dangers associated with the use of social networking, including identity-theft and cyber-stalking, and users of online social networks, should be careful about what personal information they post online, and whom it is visible to, it is also all too easy for any user of the Internet to pose as anybody else from behind a keyboard. This is one of the disadvantages of online social networking, those with whom you network, may not always be as bone fide in person as what their online persona suggests. A well known example of this on Twitter is @CEOSteveJobs who despite having the name and profile picture of the Apple Chief Executive Steve Jobs, is in fact an imposter, who writes posts which are often humorous in nature – at the expense of both Apple and Steve Jobs. What follows is a review of a selection of online social networking tools, which may be useful for both students and graduates, with advice upon how they may be used most effectively for networking purposes. It should be noted that there are thousands of other networking tools and applications, with more being constantly created, the ones which have been chosen, are recognised as already having a sizeable user-base, or of being of particular use to student and graduate networkers.


Facebook

Love it or hate it (and most students love it), there is no getting away from Facebook, and just why that is, is that seemingly everybody is using it. Since it’s 2004 launch Facebook has accrued 600 million global users (Carlson, 2011), which equates to around 10% of the world’s population, making it the worlds largest social networking platform. For social networking purposes, Facebook is difficult to surpass, however it may not always be the most appropriate platform by which to professionally network. From a student perspective Facebook is often used to share stories, gossip, status updates, photographs, videos and links to online content between friends – this is often good humoured, and presents a picture of the account holder’s personal life, including their ‘likes’ and ‘interests’.

Facebook users often enter many personal details on their accounts, including contact details and date of birth. A word of caution should be issued here, as identity theft is on the increase globally. Facebook users connect to other users as ‘friends’, a ‘friend request’ is sent when once person find the profile of another that they would like to ‘add as a friend’ and clicks on the associated link. It is recommended that only other users who are genuinely known as friends are added on Facebook. Adding strangers and people who are not really well known can be potentially dangerous. It is also a strong recommendation to change privacy settings within Facebook, so that only friends can see profile information beyond the initial page found in searches, it is also a suggestion, to opt-out of having your profile available to search by search engines, and not to use too outrageous a photograph for your profile image.

The dilemma with professional networking on Facebook, is that adding ‘professional’ contacts as friends, exposes a user’s personal life to them. This may not always present a Facebook user in the best possible light, and could in fact be counter-productive. A suggested way around this is to have more than one Facebook account, keeping one for personal contacts, and another for professional ones. However, maintaining these may prove in practice to be time-consuming, if the accounts receive regular postings / messages, and require much checking. Some students opt to change the name of their Facebook account from their real name to a pseudonym and keep this account for social networking, this means that they can then either have a second account in their real name for professional networking, or choose not to professionally network with Facebook. Having a pseudonym should minimise the risks in professional contacts finding a user on Facebook.

Another factor to consider, is that relationships with professional contacts, may over time change, so that contacts become much better well known, and indeed do become friends. Under these circumstances, becoming Facebook friends and sharing personal details may no longer be an issue. Caution and sensible judgement is urged on behalf of Facebook users.


LinkedIn

LinkedIn is the world’s largest professional networking platform, which as of January 2011, had 90 million users worldwide (LinkedIn, 2011). The LinkedIn site allows users to maintain a list of professional contacts, in a similar way to what Facebook does with friends. LinkedIn members can search for the names of individuals, companies or groups, and from these find people with whom they would wish to connect. When somebody is found with whom a connection would like to be established, users may click on an ‘add to your network’ link. This will then generate an email to the LinkedIn account holder, who has the option to accept or request the address. Based upon user settings (predominantly companies worked for and connections) LinkedIn will suggest the names of people that may be of interest to connect with.

LinkedIn works through users posting updates on their statuses and sending messages around their professional networks to advertise opportunities such as job vacancies, and developmental opportunities. Employers can also search for suitable job candidates by performing keyword searches, and job-seekers can follow company announcements and look for openings that may arise, which are subsequently advertised upon LinkedIn. Members tend to display professional information such as companies worked for, positions, qualifications, professional biography, publications and awards in what is an online professional resume. This is ultimately a very efficient way for professional details to be stored, and accessed by those with who users network. The bank of connections that users collect, can be likened to a database of business cards and curriculum vitaes. LinkedIn users can also request a ‘recommendation’ from a specific contact, a recommendation is like a reference that somebody may request for a job application.

Whilst LinkedIn is the most used professional networking platform, it is still lagging behind many of the social networking platforms in terms of membership. It’s potential is yet to be truly exploited, but it is certainly an investment for the future to become a LinkedIn member. As many of the current ‘Facebook generation’ who appreciate the value and power of online networking platforms, leave university and become professionals, the uptake of LinkedIn will certainly increase. Many graduates will opt to keep their Facebook account for social networking, and create a LinkedIn account for professional networking. Making the transition from Facebook to LinkedIn will not prove too much of a challenge for many, and will of course help to keep business lives and personal lives separate.


Twitter

Twitter is a micro-blogging site, which allows users to make text based posts of up to 140 characters per post, posts may include hyperlinks to other websites, or media clips such as photographs or videos. Twitter has been likened to ‘thinking out loud’ albeit to a global audience, each individual Twitter post is called a ‘tweet’. According to Quantcast (2010), Twitter currently has around 190 million global users, who generate 65 million tweets every day, and make 800,000 Twitter searches daily - these numbers are constantly increasing as more people sign up to and use Twitter.

Twitter is possibly the most useful and effective global networking tool in the world today, it’s simplicity and relatively uncomplicated nature make it reasonably easy to search, looking for the items which are of most interest, and from a networking perspective, allowing users to connect with those Twitter members who are discussing subjects that are of most interest. To connect to another user in Twitter users must opt to ‘follow’ them, which then sends a notification email to the user that is to be followed, informing them that another user is now following them. In the notification email that is sent, a link to Twitter profile of the follower is also contained, allowing the person who is to be followed the opportunity to look at the profile of who has elected to follow them. This then gives users the opportunity to decide whether or not they would like to the follow the user who is now following them (it also allows users to block other users from following them).

Tweets are publicly visible to a global audience by default, however it is possible to restrict posts to only followers, or to send directs messages (DMs) to particular followers only. It is also possible to forward the posts of other Twitter users so that they become visible to your own network of followers, this is called a ‘re-tweet’ (RT). Student and graduates studying in a particular discipline, should actively research useful contacts from both academia and industry via Twitter and follow their posts, so as to be kept up-to-date on key issues. At the very least they should find out if any of their tutors or course / department / faculty have a relevant Twitter account. Some examples of potentially useful Twitter users (tweet feeds) for both students and graduates to follow include the following:

• @artsjobs – features jobs in the arts around the UK.
• @ents_leeds_met – an example of a degree course tweet feed for the BA (Hons) Entertainment Management at Leeds Metropolitan University.
• @ICGUK - professional association for career guidance practitioners.
• @jobsintech - job postings around the U.S. in technology.
• @leedsmet – Leeds Metropolitan University’s official tweet feed.
• @mashable – this feed helps Twitter users make sense of the social web.
• @mycareersadvice – career advice and guidance for graduates.
• @NSDL - teaching and learning resources for science, technology, mathematics, and engineering.
• @postgrants – feed about educational grants and scholarship for various groups of people.
• @SocialMediaJob - jobs and internships in social media marketing, product management, community management and related fields.
• @thestartupeu - this feed supports business startups and entrepreneurship.
• @uclcareersblog – careers advice from the University of Central London’s blog.
• @zappos – this feed educates about customer service and marketing.

Twitter users often use a # symbol, known as a hashtag before key words in their tweets. These key words are typically searched for by other Twitter users, and putting a hashtag before a certain word allows for its recognition as a search term. Some examples include #employability, #olympics and #ewskongress – for this very conference. Twitter hashtags are increasingly used by marketers, who are keen to encourage Twitter users to search for something that they are promoting via a hashtag. Students and graduates should consider what exactly they are interested in searching for by terms, and then do Twitter searches to see what is shown in the results, some examples of potentially useful hashtags are as follows:

• #careers – careers advice and guidance.
• #dissertation – student dissertations.
• #employability – issues associated with employability skills development.
• #ERASMUS – ERASMUS exchange programmes.
• #ICrEAM – Issues in contemporary entertainment and arts management.
• #intern – Information relating to internships.
• #yep - young entrepreneurs and professionals.

Above are just a few examples of the many hashtags that are available as further resource check http://hashtags.org/ to search for a hashtag term, and http://tagdef.com/ to look for definitions of what hashtags mean, and to offer your own hashtags.

Twitter can be accessed either via the Twitter website – www.twitter.com or through a variety of third party applications, that are available for both computers and mobile smart phones. The third party applications that are available for Twitter are numerous, some examples include: Tweetdeck; Ubertwitter, Tweetie and Twitterific. The interface by which these applications allow Twitter to be viewed and used is arguably more user-friendly than the actual Twitter website itself. The proliferation of applications such as these has helped to increase Twitter usage, particularly as many smart phones now come with a Twitter ‘app’ pre-installed, with many more ‘apps’ available in online stores, which are easily accessible from smart phones, and often for free. This allows Twitter users to Tweet from wherever they are, and not rely on having to be on a computer. ‘Thinking out loud’ to a global audience whilst on the move has never been easier!

If you are considering using Twitter as a student or a graduate for the purposes of networking, you need to realise that your Tweets are publicly visible, and will influence how those who read your Tweets see you, an abundance of Twitter posts about the minutiae of your personal life might not be the best way to impress a potential employer. If you want to make use of Twitter for professional networking purposes, it is suggested that you create a specific account for this purpose. It is not unusual for Twitter users to have multiple accounts, particularly those who use Twitter for a variety of reasons (including social networking, professional networking, and product marketing). It is relatively easy to manage multiple Twitter accounts from applications such as Tweetdeck, although confusion and mistakes can happen when a Tweet is broadcast from the ‘wrong’ account. One useful suggestion for managing multiple Twitter accounts from a Smart Phone, is to install several Twitter applications, and use one for each account, e.g. Tweetdeck for social networking and Ubertwitter for professional networking.

It should also be noted that anything controversial posted in a tweet may be re-tweeted by others and become viral, this may lead to criticism or even abuse to the original tweeter. Deleting a tweet is possible, but once it has been re-tweeted, there is little that can be done to stop a tweet spreading around the networks of Twitter users.

Twitter is still very much a growing online social networking platform, and to get involved with it now and become proficient in how it works, will certainly help to future-proof the skill-set of students and graduates. In years to come, the ability to use such tools as Twitter will be the expected norm, just as it is for email today.


Foursquare


Foursquare is a geo-social networking platform that allows users to register their whereabouts in specific locations, and at the same time leave comments, tips and take photographs of locations, which are known as venues. Foursquare requires users to have a ‘smartphone’ with the Foursquare application installed. It works by calculating the position of the phone through its GPS function, so users need to be very close to the venue into which they are checking into. Foursquare is also a social network, in that users can search for people they may know and add them as ‘friends’. For many users Foursquare is treat very much like a game, whereby friends compete against each other to check into the most number of venues, and become Foursquare venue ‘mayors’. A mayor is the person who has checked into a venue on the most number of days over the previous 60 days. For checking into venues, Foursquare users are awarded points and various badges.


From a professional networking perspective, Foursquare is a novel tool, which allows users to see who is at the same venue as what they are. The real usefulness of this is when the venue is an actual networking setting, for example a conference, lecture or trade show. This would allow users to see which other users have checked into the same venue as them. From a business networking perspective, Foursquare allows venue owners the opportunity to communicate with, and listen to feedback from their customers. Foursquare synchronises very easily with both Facebook and Twitter, this is part of its appeal, for social networkers, it easily allows Facebook friends to see where they are, but for Twitter uses, this allows for social or professional networking to take place, by tweeting the users location, along with a short message or photograph.


At present Foursquare has a relatively small user-base, as of December 2010, there were 5 million registered users (Merino, 2010). As the proliferation of smartphones continues, so will the number of Foursquare users. This is certainly a networking tool with a great deal of potential, and one that in future will have a greater significance for professional, business and social networkers. It is advisable to any student or graduate with a smartphone to investigate Foursquare, as with LinkedIn, becoming au-fait with this platform, at this early growth stage, will equip users with skills, which will be more recognised and desirable by employers in future.

 
MySpace

MySpace is one of the longest running social and business networking platforms that is still in use today. However the sustainability of it’s future as a useful business networking tool has been brought into question. MySpace was overtaken by Facebook in terms of numbers of users in 2008, and has largely suffered in the face of Facebook’s success, in 2009 the company made 30% of its workforce redundant (Goldman, 2009). As of December 2010, daily unique visits had fallen to around 5 million, from over 22 million two years previously (Google, 2010).

From a networking perspective, MySpace is useful for creators of original content such as music and videos to showcase their work to potential fans, indeed MySpce has helped make famous both Kate Nash and Lilly Allen through them showcasing their work on the MySpace website, and building from that an increasing network of fans.

MySpace is generally targeted towards a ‘teen’ market, and as a professional networking platform for graduates, unless users are creating content to showcase, its usefulness may be limited.

The future

We live in the connected age, where we hardly ever need to be far away from the people we know, thanks largely to the mobile Internet and a plethora of apps that are designed to facilitate networking. In an increasingly competitive jobs-market, students and graduates need to become familiar with the networking tools, which are of most relevance to themselves, their discipline, their careers and their future aspirations. Some networking tools such as LinkedIn and Twitter can easily transcend numerous areas of academic and professional networking, whereas others such as Facebook tend to have a more social aspect. The creation of newer networking apps will continue, and both students and graduates should keep an eye on websites that highlight such developments.


To some industry figures, the use of such apps may be scorned due to their relative newness. The same thing happened around 15 years ago with the adoption of the Internet and domain names, leaving many companies and organisations red-faced and behind their competitors. Students and graduates are advised now to register with networking apps, and for those apps that are being used to professionally represent the user, create professional profiles, with sensible credible usernames and profile images. In years to come the value of established and well-used profiles, and the value of usernames will become apparent. Those who are not prepared will find themselves disadvantaged – it could be a good idea to register your username as your own name now, with a variety of networking apps, whether you actually go on to use them very much or not.


The only certainty with networking in the connected age is that it will continue to become faster, easier and more prolific in future. Students and graduates need to appreciate the power and value of online networking. Making the transition from Facebook to LinkedIn for students who become graduates will become an accepted right of passage, designed to facilitate future career progression. Being prepared to make that transition, and being prepared to be open to using new and emerging networking tools, will help to future-proof the skill-set of graduates. Embrace the technology, because its proliferation into our every-day lives is only ever going to increase.


References

Carlson, N. (2011) Facebook has more than 600 million users. [Internet] New York, Business Insider Inc. URL available from: Accessed 11th January, 2011.

Goldman, D. (2009) MySpace to cut 30% of workforce. [Internet] Atlanta, Cable News Network. URL available from: Accessed 14th January, 2011.

Google. (2010) Site profile: MySpace. [internet] Menlo Park, California, Google. URL available from: Accessed 16th January, 2011.

LinkedIn. (2011) About us. [Internet] Mountain View, California, LinkedIn. URL available from: Accessed 11th January, 2011.

Merino, F. (2010) Dennis Crowley: Foursquare now has 5M users. [Internet] San Francisco, Vator Inc. URL available from: Accessed 12th January, 2011.

Oxford English Dictionary. (2011) Networking. [Internet] Oxford, OED. URL available from: Accessed 10th January, 2011.

Prospects. (2011) What do employers want?. [Internet] Manchester, Prospects. URL available from: < http://ww2.prospects.ac.uk/cms/ShowPage/Home_page/What_do_graduates_do__2008/What_do_employers_want_/p!ebfpppd> Accessed 20th January, 2011.


Quantcast. (2010) Twitter.com. [Internet] San Francisco, Quantcast Corporation. URL available from: Accessed 11th January, 2011.

Travel Industry Dictionary. (2011) Define networking. [Internet] Branford, Conneticut, The Intrepid Traveler. URL available from: Accessed 10th January, 2011.


Weber, T. (2011) Davos 2011: We’re all hyper-connected, now what?. [Internet] London, BBC. URL available from: Accessed 29th January, 2011.


WordNet. (2011) WordNet search 3.0: Networking. [Internet] Princeton, New Jersey, Princeton University. URL available from: Accessed 10th January, 2011.


Your Dictionary. (2011) Definition of networking. [Internet] Burlingame, California, LoveToKnow Corp. URL available from: Accessed 10th January, 2011.

Saturday, October 02, 2010

A Brief History of Nightclubs

Venues that would now be classified as nightclubs first began to appear in the early 20th Century, in both Europe and the USA.  These venues sold alcohol (sometimes illegally) and promoted entertainment in the form of: live music and song (jazz and swing was popular in the 1920s and 1930s); dancing girls often performing burlesque routines; and various other small stage performers including magicians, freak shows and comedy, which often came under the term ‘vaudeville’ (Trav, 2005) and today would be considered ‘variety’ sketches (Walmsley, 2009).

Throughout the 20th Century nightclubs grew in number and variety, with a rapid growth from the 1950s (post second world war austerity) as emergent youth cultures flourished along with their desire to consume and showcase products including fashion and music associated with their image and lifestyle (Laughey, 2006).  The 1960s saw many young people gathering in venues to listen and dance to rock and roll music, both from live bands and played by disc jockeys, these venues became known as discotheques (Wald, 2009).  The 1970s heralded a new era of rapid growth for nightclubs as discotheques and new rhythmic music forms for dancing to, developed a new emergent popular culture – that of disco.  The term discotheque was abbreviated to disco, disc jockeys became known as DJs and musically disco moved away from it’s original rock and roll influences and bread new dance crazes, fashions and trends including bright colours, garish sequined outfits and even roller skating.  Discos began to theme their venues around their fashionability, and included light effects such as strobes and moving / flashing coloured lights, and later dry ice for smoke effects (Broughton and Brewster, 2006).  New technologies allowed DJs to play records to audiences without interruption to the music flow through the use of mixers, disco music that was made for dancing was a popular new genre, and the integration of electronica and ‘black’ music influences such as funk, soul and reggae lead to new hybrid music forms emerging, the most successful arising in the late 1970s – hip hop (Broughton and Brewster, 2006; Shapiro, 2005). Hip hop became popular in discos due to it’s association with the very flamboyant breakdancing, allowing the audience and customers to become a recognised part of the entertainment offering. 

Throughout the 1980s dozens of new musical genres and sub-genres emerged, as identified by Moss (2009), these included garage, goth, house, indie, raga and techno (p.40). For each of these genres, hordes of fans actively sought out specialist musical nights.  From hip hop and electro various offshoots of new music emerged, but in terms of nightclub culture the most renowned of these came from Chicago in the mid 1980s – house music.  This was purely electronic, highly rhythmic, and uncomplicated music, often with minimal vocals that was made for dancing (Saunders, 2007).  It was first embraced by gay audiences amongst whom electro was already popular, but soon took a hold in discos in major urban centres in Europe and the USA (Norris, 2008). Discos began to re-image themselves as trendy dance venues.  The term disco was eventually dropped and venue promoters began to refer to their venues as nightclubs.  Laser light effects began to be used by venues to demonstrate their modern image and ability to create ambience and atmosphere within the venues.

Students were not considered a significant customer segment by nightclubs until the 1980s.  Up until this era students may have attended specialist music nights in relatively small numbers (in comparison to today), but (using the UK as an example) students would often mainly frequent their own university’s Student Union venues.  In the UK, the 1980s saw the emergence of ‘student nights’ at town centre nightclubs in student towns and cities.  These were typically held midweek on a weekly basis, and would include cheap drink offers to attract custom, and customers having to show some form of identification that proved they were students.  Student nights were generally used by nightclub owners to take-up unused club capacity during the mid-week lull when venues would have otherwise been closed, and therefore not making money (MINTEL, 2008a).

The late 1980s and early 1990s saw the rise of house music hybrids with faster heavier beats and bass, the most popular of which became known as techno.  The popularity of techno amongst club patrons, lead to the rise of the rave scene, and from this many new musical sub-genres that fused techno with other musical forms emerged.  Nightclubs offered an increasing range of specialist music nights, often attracting dedicated followers from afar.  Around this era, the term nightclub was abbreviated to club, by those venues and club promoters who saw themselves as being generally more stylish than ‘mainstream’ high street venues.  The term club was then often associated with nightclubs that offered specialist dance music, and their patrons became known as ‘clubbers’ (Chatterton and Hollands, 2003).

New musical forms prove most popular amongst young people (Laughey, 2006), students began to be recognised as a growth customer segment during the 1990s (MINTEL, 2008b).  In many UK student cities, clubs were being increasingly frequented by students at weekends and on nights not specifically aimed at students, as students began to satisfy a demand to consume new dance music forms.  A greater integration of students and ‘locals’ began to take place in the nightclub environment.  This was further exacerbated during the late 1990s, when changes were made to student funding in the UK by governments, meaning that student grants were replaced by student loans.  This lead to an increasing number of university students living at home, and studying at their local university, rather than traveling to other towns and cities (MINTEL, 2008b), with a knock-on effect being an even greater integration of students and locals within the nightclub environment.

The 1990s heralded an era of growth for club brands associated with specialist dance music genres.  A number of ‘mega-brands’ emerged from what were somewhat humble beginnings, such as Ministry of Sound, Gatecrasher and Cream (Broughton and Brewster, 2006; MINTEL, 2008a; Norris, 2008).  These brands spawned branches throughout the UK and even globally.  In towns and cities around the UK, many local entrepreneurs emerged, keen to take on these clubbing giants with their own imitation nights in club venues.  This was particularly apparent in student cities, where a newly recognised market of young people who were keen to visit nightclubs during the midweek period, were beginning to abandon their traditional Student Unions for something more trendy (MINTEL, 2008b).  By the turn of the Millennium the traditional ‘student nights’ at nightclubs had all but disappeared, and many nightclubs began to open almost every night, promoting different musically themed nights on various nights of the week, to audiences who were mostly (but not entirely) made up of students.  A typical venue may have offered several different musically themed nights with mainstream chart and pop, house and techno, rock and heavy metal, and indie / alternative music on different nights of the week.  Some venues became renowned for being specialists in particular music genres only (Moss, S, 2009).

In the 2000s, new music forms such as basslines, dub-step, RnB and electro (a new version of the music using an old name) have gained mass appeal amongst young audiences.  In student cities, entrepreneurs who are keen to cash in on this are in competition with like minded individuals, to promote and fill nights at venues across the city (Moss, S, 2009).  This promotion takes many forms, and will be further discussed later in this study. 

‘Having peaked with an estimated value of more than £1.6bn in 2003, the UK nightclub industry hasn’t reached the same heights in recent years’ (Anon, 2008, p.14).  This is primarily due to changes in the licensing act, which allowed pubs and bars to stay open later into the night.  Owens (2006) states that the change to the Licensing Act (2003) (which came into force in November 2005) that allowed pubs and bars to stay open later than 11:00pm, and for nightclubs to potentially go on until the following day, has changed the habits of clubbers with 25% not leaving home before 11:00pm, (prior to the Licensing Act (2003) coming into force only 4% of clubbers came out after 10:00pm).  Just over 40% of clubbers now leave home between 9:00pm and 10:00pm.  This has seen the number of regular nightclub visitors decline, although students remain an important demographic (Moss, G, Parfitt and Skinner, 2008).  May and Chaplin (2007) noted that nightclubs were popular amongst undergraduate students and those of student age, who would stay out later than older adults who instead preferred bars.  Due to increasing competition from nightclubs and other leisure-time service providers, nightclub venues often have an increasingly short life cycle, with a life expectancy of less than five years (Haussman, 2008).  Nightclubs face a continual need to evolve, the average age in the UK is 40, by 2025, more than a third of Britons will be over 55, nightclubs will need to adapt to this or face an uncertain future (Anon, 2008).

There is no official industry sanctioned typology of nightclubs.  Owens (2006) generally categorises nightclubs by their capacity, including Superclubs with capacities of 1,500 and above, Mid market clubs with capacities from 600 to 1,500, small clubs with capacities of less than 600, and chameleon clubs which may also operate as bars and pubs.  Moss (2009) takes an alternative approach instead classifying nightclubs by their physical environment, theming and product offering, these include: gay clubs (with a largely gay customer base and gay iconographic theming); live music venues (where bands and artists rather than DJs are the main providers of music); mainstream clubs (commercial ‘high street’ venues); niche music clubs (that specialise in particular music genres); strip clubs (adult entertainment venues); superclubs (extremely large venues with many different themed rooms and DJs); supperclubs (that provide food as part of the core product offering); ultra lounges (dark venues with a relaxed ambience, neon lighting and music played at lesser volumes); and warehouse / rave venues (venues that are used periodically for very large scale club events) (pp.67-68).


Bibliography

Anon.  (2008) It’ll never fly nightclubs.  Management Today.  August, 2008, p.14.

Broughton, F.  and Brewster, B.  (2006) Last night a DJ saved my life: 100 years of the disc jockey.  London, Headline.

Chatterton, P.  and Hollands, R.  (2003) Urban nightscapes.  London, Routledge.
 
Haussman, G.  (2008) New Vegas nightlife: The hottest of the hot spots.  TravelAgent.  27th October, 2008, pp.50 -  52.

Laughey, D.  (2006) Music and youth culture.  Edinburgh, Edinburgh University Press.

May, R.  and Chaplin, K.  (2007) Cracking the code: Race, class and access to nightclubs in urban America.  Qual Sociol.  Number 31, pp.  57 – 72.
 
MINTEL.  (2008a) Nightclubs – UK.  London, MINTEL International Group.

MINTEL.  (2008b) Student lifestyles – UK.  London, MINTEL International Group.
 
Moss, G., Parfitt, S.  and Skinner, H.  (2008) Men and women: Do they value the same things in mainstream nightclubs and bars? Tourism and Hospitality Research.  Volume 9, Issue 1, pp.  61 – 79.
 
Moss, S.  ed.  (2009) The entertainment industry: An introduction.  Wallingford, CAB International.

Norris, R.  (2008) Paul Oakenfold: The authorised biography.  London, Corgi Books.

Owens, S.  (2006) Pubs, clubs and restaurants: The impact of the new Licensing Act together with a difficult trading environment and other new legislation on capital and rental values of UK nightclubs.  Journal of Retail and Leisure Property.  Vol.  5, No.  4, pp.  341 – 353.

Saunders, J.  (2007) House music: The real story.  Milton Keynes, PublishAmerica.
 
Shapiro, P.  (2005) Turn the beat around: The secret history of disco.  New York, Faber and Faber.
 
Trav.  D.S.  (2005) No applause – just throw money: The book that made vaudeville famous.  London, Faber and Faber.

Wald, E.  (2009) How the Beatles destroyed rock ‘n’ roll: an alternative history of American popular music.  Oxford, Oxford University Press.
 
Walmsley, B.  (2009) Staged story and variety. pp 18 – 38. in Moss, S.  (2009) The entertainment industry: an introduction.  Wallingford, CABI. 

Friday, July 17, 2009

Congratulations to the First Ever BA (Hons) Entertainment Management Graduates from Leeds Metropolitan University

One of the happiest and proudest events in the academic calendar is the student graduation ceremonies. These formally mark the end of student life, when graduands become graduates in front of a massed audience of dignitaries, academic staff, family members and special guests. This week, Leeds Metropolitan University is holding its annual graduation festival, in a stunning white marquee on the grass ‘acre’ at the magnificent Headingley Campus.

On Wednesday it was the turn of students from the Leslie Silver International Faculty to graduate, and as part of that student co-hort the first ever BA (Hons) Entertainment Management students graduated from Leeds Metropolitan University. As Course Leader and a tutor of three years to these students, I have to say that it was one of the proudest moments in my academic career, if not my life.

The students have worked (and played) hard for the past three years, in a subject that may sound ‘fun’, but is actually a serious business discipline geared around the massive global entertainment industry. BA (Hons) Entertainment Management graduates have learned about classic business subjects including: marketing; finance; human resources; organisational behaviour; entrepreneurship; business and corporate strategy; and consultancy, alongside specialist modules around various sectors of the entertainment industry.

Amongst this years graduates is Kane Towning, a talented DJ who now along with business partners Danny Bond and Alex Simmons owns a company called AIM Clubbing. Kane and partners are responsible for the signature club night ‘Movement’, which has turned the bassline scene (that was once considered ‘chav’) into a respectable clubbing brand, which will certainly grow along the lines of Ministry of Sound and Gatecrasher in terms of profile (and hopefully profitability). This year AIM Clubbing have even diversified into taking over 400 clubbers to Tenerife on a package clubbing holiday.

Some of this year’s graduates were also responsible for a piece of consultancy work carried out on behalf of West Yorkshire Police and Leeds City Council on their ‘Best Bar None’ project. This project was designed to assess the corporate social responsibility of the Licensed trade in Leeds and has gone on to influence central government policy in this area. Other students were involved in a marketing project with the Leeds Met Studio Theatre and Art Gallery, that was designed to provide a clear marketing strategy for engaging the local student and staff population of Leeds Metropolitan University, both projects were truly outstanding, and excellently and professionally presented by the students to a panel of academic assessors.

Footage from this years Leslie Silver International Faculty graduation featuring BA (Hons) Entertainment Management students can be found below.



We have recently gone through a ‘minor modification’ of the BA (Hons) Entertainment Management award to further improve it, modules (or classes) for the 09/10 academic year are as follows:

Level One:

The Entertainment Industry
The Entertainment Environment
Employability and Management Skills
Applied Technology and Finance
Consumer Behaviour and Marketing
Management in Entertainment Organisations
An Introduction to Enterprise and Small Business
Professional Practice 1

Level Two:

Arts Management
Music, Politics and Society
Human Resource Management
Entertainment Marketing
Managing Nightclub Entertainment
Entrepreneurship in the Cultural and Creative Industries
Responsible Entertainment Management
Professional Practice 2

In-between levels two and three we are now offering students the opportunity to take a year out to work on a 48 week industrial placement. This is purely an option, but further affords the opportunity for students to gain real industrial experience.

Level Three:

Strategic Thinking
Contemporary Issues
Entertainment Consultancy Project
Creative Marketing Communications
Independent Study
Global Perspectives of Entertainment
Management Development
An Option (there will be approximately five option modules to choose from, which reflect either sectors of the entertainment industry, or skill needs of managers in the entertainment industry).

The course is delivered over a three year period (or four years if you choose to take the work placement option in-between levels two and three). The course is also punctuated throughout with a series of industrial visits and field trips to locations including local entertainment venues and visitor attractions, to more further afield locations including The Gambia and planned for March 2010 a five day visit to Krakow in Poland.

If you would like any further information about the course please do feel free to get in touch by clicking upon the Email link on this page.