• Remodelling of the town’s sea front, this has included the inclusion of new steps down to the beach, and the creation of five themed festival headlands each of which will have a unique feature. These will include; a large-scale skate-park that will be modelled upon world-class skate parks, in the hope that when in use it will create a spectacle to attract onlookers, and also may be used for international competitions; a 20,000 capacity open-air concert arena; a ‘comedy carpet’, a piece of artwork which will be emblazoned with famous comedy catchphrases, such as ‘shut that door’ and ‘garlic bread’; a restaurant; a new tourist information centre; and a wedding chapel with a picture window of Blackpool Tower as the back-drop; and by 2012 extending the tramlines into the town from the sea front, and introducing more efficient ‘super-trams’ (some old trams will be kept, and others put in museums).
• Improving the overall quality of the Blackpool ‘product’, this includes the physical infrastructure of the town (as highlighted above), and also from a marketing perspective having a clear and transparent brand that is consistent across all media forms. The official 2010 Blackpool brochure has only permitted accommodation providers in Blackpool to advertise if they have official national quality recognition accreditation.
The goal of the council in doing the above is to encourage visitors from a wide number of segments to the town and capture people who might not normally visit Blackpool – and challenge their perceptions of the town.
Analysis
Du Gay (1996) highlights that tourists are susceptible to a drunken loss of control and values as tourism itself is an escapist activity. ‘The idea of holidays as a time to relax ‘normal’ rules of conduct certainly frames many accounts of alcohol consumption on holiday’ (Bell, 2008, p.293). NME (2009); Hickman (2008); and Rice-Oxley (2005) all identify that ‘problem groups’ of alcohol tourists (drinking to excess and behaving in a socially unacceptable manner) are predominantly made up of British males. ‘This impact is characterised as an emerging area of concern as binge drinking socialites travel to new destinations, spreading a new ‘English disease’’ (Bell, 2008, p.299). It is apparent that for many European destinations, the phenomenon of large numbers of groups of British alcohol tourists visiting them is a relatively recent one, that has been exacerbated by the development of budget airlines and in some cases the expansion of the European Union.
Many established tourist destinations in the UK have experienced this for decades, Moore (1995) identifies that ‘alcohol consumption has long been a prominent feature of tourism’ (p.301). In the case of Blackpool, the role of the council in having the best interests of the town as a priority may lead them to present a bias in their perspective of the impacts of alcohol tourism to the town, and to ‘play it down’. The recollection that groups of drinkers were less noticeable and better behaved in the 1970s and 1980s could be an example of ‘an idealised view of the past’ (Haralambos and Langley, 2003, p.70), which is a common recollection of a golden age of values, which never actually existed (the aforementioned Mods and Rockers fighting on Brighton Beach being a prime example of alcohol leading to anti-social behaviour in the 1960s).
Hughes (2000) states that a large proportion of cultural tourists with an interest in visiting destinations for their arts and heritage are of a post-retirement age. It is highly likely that even if cultural tourists and stag parties have travelled from the same destination, that the age difference will mean that there is a significant ‘culture gap’ between them in terms of their behaviours, norms and values. Therefore when both groups meet in a confined destination it is possible that offence could be caused by stag parties.
The addition of bars, pubs and clubs in destinations, provided for tourists can also alter the social fabric of destinations. Moore’s (1995) study of the Greek town of Arachova, demonstrated that over time drinking practices brought to the town through tourism actually changed the habits of young people (particularly men) in the town, by giving them a taste for world beers which they had largely never experienced before, and forever changing the social structure of the town with an increased visitation by the town’s young people to bars and nightclubs that had been provided as part of the tourist infrastructure.
In Blackpool, the admission by the Council that their intentions are to challenge the perceptions of tourists to the town, is perhaps a recognition that visitor perceptions may not be what the Council would like them to be. It is evident that the remodelling measures currently being undertaken (and planned) by the Council are designed to benefit the long-term future for the town as a tourist destination, and also to benefit residents by giving them an improved transport infrastructure (the proposed tram extension and newer faster trams) as well as a town that they can appreciate and be proud of. The buying of iconic cultural heritage monuments such as Blackpool Tower, the Winter Gardens and the town’s piers is an attempt to take control of them so that they can be invested in, in an attempt to restore them sympathetically for the purposes of cultural heritage, and in a way that is consistent with the Council’s image for the rest of the town. ‘Ever-increasing numbers of people are participating in arts and heritage based forms of cultural tourism’ (Zeppel and Hall, 1992, p.49). The utilisation of festivals by the Council is also an attempt to attract additional tourists to the town that have specialist interests, and is considered a positive move by Hughes (2000) who states that festivals and the arts can help to re-invigorate destinations by bringing people to them who may not have ordinarily visited.
In terms of destination promotion, the Internet is an open resource, which anybody with access to can potentially add information. It can be potentially harmful for tourist destinations when negative publicity can so easily be made available (Chol, Lehto and Morrison, 2007). It is evident that there is a mis-match in the portrayal of destinations by local authorities and by various online sources that have been mentioned, particularly in the case of tour operators for Tallinn and Blackpool. Promoting ‘beers, babes and bullets’ in Tallinn and Blackpool as ‘tacky-tastic’ is evidently not what the local authorities would like for the global image of either destination. In terms of the comments on the MarathonGuide.com (2010) website, the comments made are largely anecdotal in nature, could very easily be isolated, and do not provide any real evidence of ‘problem drinking’ in Blackpool. However, what these comments serve to do, is give negative publicity about Blackpool to a potential global audience. Chol, Lehto and Morrison (2007) identify the problems that can be caused for destinations through their representation (and mis-representation) on the WWW, and the challenges of managing this for destination authorities to ensure that the desired destination image is presented online. Frias, Rodriguez and Castaneda (2008) identify that the WWW has opened up the number of avenues by which tourists can seek information about a destination, and found that this contributed to a rise in negative perceptions of destinations amongst tourists before they visited. Marathons are community events, which have a healthy image and often charitable focus (Craythorn and Hanna, 1998), so for Blackpool to receive such negative associations could be potentially harmful for its image and reputation as a tourist resort. The other point to note from the statements made by Blackpool Marathon participants is that two of them express the sentiment that this is what should be expected in Blackpool, further perpetuating a negative image of the town in terms of alcohol consumption and anti-social behaviour. This kind of publicity could easily serve to dissuade cultural tourists from visiting the town.
Conclusion
There is absolutely no doubt that tourism development brings change to destinations. Destinations that develop to attract more tourists do not only change their physical structure (the ‘Macdonaldization’ effect) where destinations take on more internationally recognisable and fewer local ‘brands’, but also their social structure. This can include negatives such as increases in alcohol consumption by local people; increases in crime; and rises in sexually transmitted diseases as well as positives such as: employment opportunities; and language learning and education about other nationalities by host residents. Tourism is a process that involves physical movement of people – the tourists bring with them wealth, which can often help the economies of destinations, but tourists also bring with them their own cultures and values.
Tourism involves interaction with host communities, be that through direct face-to-face or in-direct ‘sharing pavement-space’ contact. Doxey’s Irridex demonstrates that in the early days of tourism, tourists are often welcomed by residents, but their presence can cause irritations as numbers rise, this is likely to be exacerbated by behaviour that may be deemed unacceptable, this is more likely in destinations where there is a concentration of tourists and locals in a physically confined area, particularly when tourist behaviour is deemed unacceptable. Where there are concentrations of stag parties and cultural tourists, such as Riga’s Freedom Monument a similar level of irritation may be felt by cultural tourists towards the stag parties. British stag parties are identified as a particular group in several destinations that are no longer as welcome as what they might once have been, through the irritation that they have caused.
It is evident that the motivations of a number of players in Leiper’s tourism system, particularly tour operators and budget airlines are financial. They are less concerned with what actually happens at destinations, often failing to see the social harm that they are contributing to, instead pointing out the good that they are doing for destination economies. Some publicity by particularly stag party tour operators is potentially harmful to destinations, and may serve to build disrespect among stag visitors to the destinations that they are visiting before they have even arrived, meaning that in the escapist tourist experience, their behaviour in destinations could be worsened.
Tourism has been (and is) viewed by government as an effective way to help bolster economies, and there have been numerous incidences of insensitive tourist development when the economic value of it has been realised by government – almost the entire Spanish coastline being a prime example of this. More recently Eastern European states, wanting to compete on a more global stage in terms of image, and to be seen as ‘equals’ by Western European counterparts have ‘boosted’ tourism development in order to quicken the pace by which their economies grow almost with a ‘get rich quick’ mentality. The majority of Eastern European destinations that are now vying for European Union membership were members of the Soviet Union until the collapse of Communism in Europe 20 years ago, many are still ‘fledgling’ nations in terms of identity and their economies.
Cultural tourists are often amongst the first to new destinations, and once the economic value of tourism has been realised other means are often utilised to boost tourist numbers – an attractive nightlife offer being one of these, without considering the ‘actual’ value of such tourism in terms of the costs associated with it, as well as spend per capita. Anecdotally it seems that per capita, cultural tourists are more valuable to destinations both economically and socially than alcohol or sex tourists – although there is no ‘hard’ evidence of this.
Cultural heritage attractions and festivals are important drivers in the tourism system, and investing in these with an emphasis upon quality in order to attract potentially high spending diverse markets is a strategy that is now being adopted in Blackpool. It is likely that in a number of other European urban destinations where alcohol tourism and sex tourism (particularly from British stag parties) is now considered an irritant, that a similar higher quality heritage and arts / festivals based focus will be adopted to attract cultural tourists. An increase in the quality offering, will undoubtedly lead to an increase in prices, making some destinations less accessible to the ‘masses’, meaning that fewer high spending tourists could be attracted, where the economic and thus political benefits will be felt, and the negative social impacts will be lessened.
Tourists are continually seeking new destinations, and as destinations recognise that British stag parties are problematic and put measures in place to dissuade stag parties from visiting, it is likely that the stag parties will find alternative destinations - where there is demand, there is likely to always be supply.
Recommendations
Minimising the negative impacts of urban tourism upon destinations should form a central part of any tourism strategy for destination authorities. Whilst the boosterism approach can provide quick short-term gains to urban destination economies, it’s negative impacts should be accepted, so that long term sustainability is more achievable. Heritage, arts and festivals can all be incorporated into destination marketing strategies and this can include drinking as part of a wider heritage based gastronomic offer, which may provide a bridge between alcohol and cultural tourism. Beer and wine festivals are examples of this, as are brewery tours where there is an appreciable heritage education component to the experience.
Changing what is ‘on offer’ to tourists at destinations, does not necessarily mean closure of venues. The feminization of particularly bars and pubs (Moss, 2009c) by making them more open and less intimidating brighter venues with a culinary and wider entertainment offering including (for example) live music, theatrical performances, literature readings and poetry recitals may help to attract higher-spending cultural tourists with an interest in food and drink as part of their cultural heritage experience. At the same time, a door policy of not allowing in large groups of drinkers would reduce the chances of cultural tourists and stag parties meeting. This would of course require the co-operation of local venue owners, but if enough venue owners adopted this strategy, it could potentially make the destination less attractive to groups of stags and hens, and have the knock-on effect of supplying fewer customers to clubs and adult entertainment venues, which in the long term would make them more likely to be redeveloped for other more sustainable purposes, benefiting the destination as a whole.
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